Discrete choice models as a tool for transit service quality evaluation

Authors

  • Laura Eboli University of Calabria
  • Gabriella Mazzulla University of Calabria

DOI:

https://doi.org/10.1285/i2037-3627v2n1p65

Keywords:

service quality, transit services, discrete choice models, stated preferences

Abstract

In this paper discrete choice Logit models for measuring transit service quality are proposed. Multinomial and Mixed Logit models are used as a tool for evaluating the importance of the different transit service aspects on the overall service quality. Particularly, Mixed Logit models are proposed in order to take into account the heterogeneity of perceptions across individuals. The models were calibrated on the basis of Stated Preferences choice experiments, in which decision makers choose among transit services characterized by different quality levels. The research work is supported by a sample survey addressed to the users of an urban bus service in a medium-sized town.

Author Biography

Laura Eboli, University of Calabria

Department of Pianificazione Territoriale

Researcher

 

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Published

17-12-2011

Issue

Vol. 2 No. 1 (2011): EJASA: Decision Support Systems and Services Evaluation

Section

Special Issue - IES2009

License

Authors who publish with this publication accept all the terms and conditions of the Creative Commons license at the link below.

Gli autori che pubblicano in questa rivista accettano i termini e le condizioni specificate nella licenza Creative Commons di cui al link sottostante.

https://creativecommons.org/licenses/by-nc-nd/3.0/it/legalcode